xki8 Terms and Conditions

xki8 (hereinafter referred to as "Platform", "we", or "us") is an online gaming and betting service provider in Bangladesh. By using this website or application, you are considered to have fully accepted all the Terms and Conditions stated below.

• You must be at least 21 years of age.
• It is your own responsibility to read and understand these Terms and Conditions.
• If you disagree with any part of these Terms and Conditions, please refrain from using the platform.
• xki8 reserves the right to change these Terms and Conditions at any time.

2.1 Registration Eligibility

To open an account at xki8, you must meet the following eligibility requirements:

• At least 21 years of age.
• Provide accurate and genuine personal information.
• Have a valid mobile number and email address.
• Each person may open only one account.

2.2 Account Security

It is entirely your responsibility to ensure the security of your account. Do not share your password with anyone. If you suspect any unauthorized access, notify our support team immediately.

2.3 Account Verification (KYC)

xki8 may request to verify your identity at any time. You may be required to submit an identity document (National ID or Passport) before making a withdrawal. Transactions above a certain limit may be held until verification is complete.

3.1 Deposit Rules

• Deposits must be made from a payment account registered in your own name.
• Deposits using third-party accounts are strictly prohibited.
• If a deposit fails due to a technical issue, contact support immediately.

3.2 Withdrawal Rules

• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals may be held if account verification is not complete.
• Withdrawals may be limited until the bonus wagering requirements are met.
• Withdrawals must be made using the same method as the deposit.

4.1 Welcome Bonus

On your first deposit at xki8, you will receive a 100% bonus of up to ৳20,000. A 20x wagering requirement applies to this bonus.

4.2 Bonus Terms of Use

• The bonus can be received only once on the first deposit.
• Wagering must be completed within 30 days of the bonus being credited.
• xki8 reserves the right to cancel a bonus if misuse is suspected.
• Multiple bonus claims from the same household or IP address are not allowed.
• Different wagering contribution rates may apply for bets placed on certain games.

4.3 VIP Program

xki8's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Regular and active players can progressively move up to higher VIP tiers. VIP benefits are subject to change at xki8's discretion.

5.1 Fair Play Policy

xki8 is committed to ensuring fair and transparent outcomes in all games. Our platform features games from various international providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi.

5.2 Prohibited Conduct

The following conduct is strictly prohibited and may result in permanent account closure:

• Using any kind of software, bots, or automated tools.
• Exploiting game vulnerabilities or glitches.
• Using multiple accounts to claim bonus benefits.
• Using the platform for money laundering purposes.
• Threatening or harassing other players or staff.

5.3 Technical Issues

If a technical error affects the outcome of any game, xki8 reserves the right to void or reprocess that round. xki8 is not responsible for losses caused by internet disconnection.

xki8 is committed to responsible gaming. We want our platform to be used as a source of entertainment, not as a source of problems. The wellbeing of every player is our priority.

• You can set daily, weekly, or monthly deposit limits for yourself.
• If needed, use the temporary or permanent account break feature.
• If you experience any problems, contact our 24/7 live chat.

For more information, visit our Responsible Gaming page.

Protecting your personal data is a core priority at xki8. We use SSL encryption and do not sell your data to third parties. For more details, read our Privacy Policy.

• Information provided at the time of registration will be used solely for account management and verification.
• Your information will not be shared with third parties except where required by law.
• You may request a correction of your information at any time.

8.1 Account Closure by User

You may request to close your account at any time by contacting support. Please withdraw any unused balance before closing your account (excluding bonus balance).

8.2 Account Closure or Suspension by xki8

xki8 may close or suspend any account without notice for the following reasons:

• Any violation of these Terms and Conditions.
• Fraudulent or suspicious activity.
• Providing false or misleading information.
• Failure to complete account verification.

8.3 Disclaimer

xki8 accepts no liability in the following cases:

• Losses caused by internet connection disruptions.
• Losses caused by issues with your device or software.
• Delays or failures by third-party payment gateways.
• Losses caused by unauthorized account access.

Please first try to resolve any complaint or dispute through our support team. Our team provides assistance in Bengali via 24/7 live chat and email.

• An initial response will be provided within a maximum of 72 hours of a complaint being submitted.
• Complex matters may take up to 30 business days to resolve.
• If both parties agree, the matter may be settled through mediation.

Contact: [email protected] | 24/7 Live Chat

xki8 reserves the right to change, revise, or update these Terms and Conditions at any time. Changes will take effect from the date they are published on the website. For significant changes, a notification may be sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the updated Terms and Conditions.